Froncort.AI ("Froncort," "we," "our," "us") is a healthcare- and life-sciences technology company. Our public website is https://froncort.ai. You can reach our Data-Protection Officer at info@froncort.ai.
When you complete a contact, demo-request or support form, we receive the personal details you provide—typically your name, email address, telephone number, company and role—so that we can respond to your enquiry or perform pre-contract steps you request. Every visit to the site also generates technical log data such as IP address, browser type and time stamp; we use this information to secure the site, detect spam or bots and diagnose performance issues. If you hold a customer or partner-portal account, we create and store login credentials, hashed passwords and preference settings so that we can authenticate you and deliver the contracted service. Should you open a support ticket, any screenshots, files or logs you upload are processed solely to troubleshoot the reported issue. We do not intentionally collect sensitive health data through the public site.
The site sets one essential, session-based cookie to confirm that your browser accepts cookies and, if you log in to a portal, to maintain your authenticated session. This cookie disappears when you close your browser or, at most, after two days. We do not deploy analytics, advertising or other non-essential cookies. If that changes, we will update this notice and obtain any legally required consent before enabling new trackers.
Pages may include embedded material such as YouTube or Vimeo videos. Interacting with embedded content is technically the same as visiting the third-party platform; those providers may collect data or set cookies in line with their own privacy statements, which are beyond our control.
All images, videos and downloadable assets on this site are © Froncort.AI 2025. They may not be copied, redistributed or modified without written permission.
Enquiry records are kept for twenty-four months after our last contact unless you ask us to delete them sooner. Support material is removed ninety days after a ticket closes. Customer-account and billing information are retained for the duration of the contract and for seven years thereafter to meet tax and audit obligations. Security logs are held for thirty days and then deleted.
If you reside in the European Economic Area or the United Kingdom, you may request access to, rectification or erasure of, and restriction or portability of the personal data we hold about you, and you may object to certain processing. California and other US state residents may ask to know, delete or correct their data and to opt out of any "sale" or "sharing," which we do not undertake. Indian residents enjoy equivalent rights under the Digital Personal Data Protection Act 2023. All requests can be sent to info@froncort.ai, and we aim to respond within thirty days. You also have the right to lodge a complaint with your local supervisory authority.
We operate an ISO 27001-aligned information-security programme that includes TLS 1.2-plus encryption in transit, AES-256 encryption at rest, role-based access control, quarterly vulnerability scanning, annual penetration testing and a documented incident-response plan that commits us to notify regulators of any personal-data breach within seventy-two hours where required by law.
We never sell personal data. Limited disclosure occurs only to vetted service providers that host our infrastructure or manage CRM and email services, to professional advisers bound by confidentiality, or when we are legally compelled by a court or regulator. Where personal data is transferred outside the European Economic Area, we rely on Standard Contractual Clauses or another lawful transfer mechanism.
Form submissions and login attempts are screened by an automated security service. Suspicious IP addresses and user-agent strings are forwarded to our security team for investigation and potential blacklisting.
We may revise this notice to reflect legal, technical or business developments. Any material change will be posted on this page and, where appropriate, communicated to you by email.
For questions, concerns or to exercise your data-protection rights, email info@froncort.ai.